Contact & Support
Questions about our app, a bug to report, billing help or press — we'd love to hear from you.
Common questions
Purchases are processed on volpistudios.com via Stripe, and the content unlocks in the app after logging in with the same email. If it doesn't appear: sign out of the app, sign back in with the email you used to pay, and restart the app. If it still doesn't work, email us with the email address used for the purchase and we'll fix it.
Stripe sends a receipt to your email right after payment — check your spam folder too. For refund requests or any billing issue, email us with the purchase date and the email used; we handle it directly.
Check iOS Settings → Notifications → (our app) and make sure they're enabled. If they are, email us with your device model and iOS version.
Email us with the device model, OS version and a short description of what happened. A screenshot or a short screen recording helps a lot.
Volpi Studios S.L. · Spain